Refund and Return Policy

At Vibrant Babes, we strive to ensure you are fully satisfied with your purchase. Please review our refund and return policy below for any inquiries about returning or exchanging items.

 


Return Policy

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return:

The item must be unused and in the same condition that you received it.

It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days.


Late or Missing Refunds


If you haven’t received your refund yet:

1. Check your bank account again.

2. Contact your credit card company, as it may take some time for the refund to post.

3. Reach out to your bank, as processing times can vary.

4. If you’ve done all of the above and still haven’t received your refund, please contact us at .


Sale Items


Only regular-priced items may be refunded. Unfortunately, sale items are non-refundable.


Exchanges (if applicable)

We only replace items if they are defective or damaged.

To request an exchange for the same item, please email us at  and send your item to: .


Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift, or the gift giver had the order shipped to themselves, the refund will be sent to the gift giver.


Shipping for Returns

To return your product, please mail it to:  .

 

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.


Contact Us


If you have any questions about your return or refund, please contact us at .


This policy ensures clarity and professionalism while addressing common customer concerns. Let me know if you’d like to tweak or add anything!